The support forum thread was first reported by Bleeping Computer. Western Digital stopped supporting the My Book Live in 2015. From there, users can remotely access their files and make configuration changes through Western Digital cloud infrastructure. The affected model, known as My Book Live, uses an Ethernet cable to connect to a local network. It plugs into computers, typically through USB. The My Book is a popular storage device for consumers and businesses. “No one was even home to use this drive at this time.” Advertisement

“I believe this is the culprit of why this happens,” the person wrote. Jun 23 16:02:32 MyBookLive _: pkg: admin-rest-api Jun 23 16:02:31 MyBookLive logger: hostname=MyBookLive Jun 23 16:02:31 MyBookLive _: pkg: alerts Jun 23 16:02:31 MyBookLive _: pkg: date-time Jun 23 16:02:30 MyBookLive _: pkg: apache-php-webdav Jun 23 16:02:30 MyBookLive _: pkg: networking-general Jun 23 16:02:26 MyBookLive S15mountDataVolume.sh: begin script: start Jun 23 15:14:05 MyBookLive shutdown: shutting down for system reboot

Jun 23 15:14:05 MyBookLive factoryRestore.sh: begin script: One person posted a log that showed unexplained behavior occurring on Wednesday: Multiple users reported that the data loss coincided with a factory reset that was performed on their devices. “All my data is gone too,” one user soon responded. Other My Book Live users quickly joined the conversation to report that they, too, had experienced precisely the same thing. Previously the 2T volume was almost full but now it shows full capacity.” “I have just found that somehow all the data on it is gone today, while the directories seem there but empty. “I have a WD mybook live connected to my home LAN and worked fine for years,” the person who started the thread wrote. So far, there are no reports of deleted data later being restored. The mass incidents of disk wiping came to light in this thread on Western Digital’s support forum. Western Digital, maker of the popular My Disk external hard drives, is recommending that customers unplug My Book Live storage devices from the Internet until further notice while company engineers investigate unexplained compromises that have completely wiped data from devices around the world.

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